Treatnapcs

Shipping Policy

Overview

This Shipping Policy describes how we manage the processing and delivery of physical goods. We focus on prompt, secure delivery with clear communication at every stage.

Order Processing

Orders are handled during regular business hours after payment verification. High demand or holidays might cause slight delays. Any significant delays will be communicated quickly.

Shipping Choices

We partner with trusted couriers and postal services for secure delivery and tracking. Available shipping options vary based on your location.

Expected Delivery Timelines

Delivery times depend on destination. Domestic shipments typically arrive in 5–14 business days, while international deliveries may take 10–21 business days.

Shipping Restrictions

Certain areas may have import restrictions or delivery limitations. Customers need to ensure their addresses are accurate and deliverable.

Lost or Damaged Shipments

If your order is lost or damaged, contact us immediately. We will coordinate with the courier to find the best solution, possibly offering a replacement or refund.

Customs Duties and Taxes

International orders might incur customs duties or taxes, as determined by local authorities. These are the recipient's responsibility.

Delivery Verification

Once a courier verifies delivery to the given address, responsibility transfers to the recipient.

Policy Revisions

We may update this Shipping Policy from time to time. Changes will be reflected on this page.